Refund Policy for Vendors
Effective Date: 20th May 2025
Last Updated: 16th May 2025
At GrabToGo, we provide listing and promotional services to vendors on a subscription basis. Please read this policy carefully before subscribing.
🚫 No Refunds
All payments made by vendors for listing plans, promotions, or subscription services on GrabToGo are non-refundable.
This includes (but is not limited to):
- Monthly subscription fees
- Featured listing charges
- Promotional package fees
- Add-on marketing or design services
Once a payment is processed, no partial or full refunds will be issued, regardless of usage or cancellation timing.
💡 Vendor Responsibility
It is the vendor’s responsibility to:
- Review the plan details before subscribing
- Ensure accurate listing content and timely updates
- Cancel the subscription before the next billing date, if desired
🔄 Subscription Cancellation
Vendors may cancel their subscription at any time. Cancellation will stop future billing but will not result in a refund of any amount already paid.
📩 Contact
For any questions, please contact:
📧 info@grabtogo.in